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FAQ

Frequently asked questions

  1. What is Grafclouds?

    Grafclouds is an engineering-driven technology company with over 20 years of IT experience and 10+ years of enterprise project expertise. We provide end-to-end solutions in CloudOps, DevOps, SecOps and AI Ops — helping businesses with cloud transformation, automation, security and AI integration. 🚀

    Our goal is not just to make systems work, but to make them measurably better — more stable infrastructure, lower operational costs and reduced technical risk. We have successfully completed projects across various industries and countries.

    Feel free to ask if you want more details! 😊

  2. Your Expertise?

    Grafclouds' areas of expertise in brief:

    CloudOps: Cloud migration, management and optimization (AWS, Azure, GCP) DevOps: CI/CD automation, Kubernetes, Terraform, infrastructure as code SecOps: SOC, SIEM integration, Dark Web monitoring, security operations AI Ops: AI-powered automation and operational process improvement

    With 20+ years of total IT experience and 10+ years of enterprise project expertise, we design secure, scalable and cost-optimized infrastructures. Feel free to ask if you want more details! 😊

  3. AI Integrations?

    🤖 Our AI Integrations

    Grafclouds integrates AI capabilities into your existing systems and business processes:

    • Custom AI Chatbots — customer support and internal knowledge bases
    • Intelligent Document Processing — data extraction and auto-classification
    • AI Code Review — security scanning and quality analysis
    • Semantic Search & RAG — Retrieval-Augmented Generation systems
    • API Gateway — AI model access management

    We make AI practical and accessible by integrating it directly into your operations. For details, reach out to [email protected]! 😊

  4. Certifications & Partners?

    📜 Certifications

    ISO 27001 — We hold an Information Security Management System certification. You can access the document here.

    Additionally, our team members individually hold industry certifications such as AWS, Azure, and Kubernetes (CKA/CKAD).

    For detailed information about other specific certifications, you can reach our team through our contact page. They will provide you with the most up-to-date list 😊

  5. Technical Team?

    Grafclouds' technical team consists of engineers with deep field experience in Cloud, DevOps, SecOps and AI Ops. Here are the key members:

    👥 Grafclouds Team

    Name Role Expertise
    Serdar Sarıoğlu Cloud Architect, EMEA Lead 20+ years — AWS, Azure, Hybrid Cloud, DevOps, Kubernetes
    Burcu Sarıoğlu Founder & Owner AWS Partner ecosystem, digital transformation, business development
    İshak Arslan Head of SecOps 10+ years cybersecurity — threat detection, pen testing, security automation
    Canberk Aslan Senior Cloud & DevOps Engineer Cloud architecture, Kubernetes, CI/CD, Infrastructure as Code
    Chavdar Jodev SRE, Europe Lead 15+ years — infrastructure management, system reliability, European operations
    Murat Tanırkan Senior IT Systems & Cloud Engineer (Berlin) 9+ years — cloud infrastructure, systems management, DevOps
    Fatih Sarıoğlu Cloud & DevOps Engineer AWS, Azure, CI/CD, Kubernetes, automation
    Elif Çelik Sales Manager Business development, client relations, solution consulting
    Nadia Jodeva CFO 15+ years finance leadership, strategic planning

    The team operates across Turkey and Europe — working in a scalable structure based on project scope. Details: Team Page 🚀

  6. References?

    📋 Our References

    Grafclouds works with important clients across various industries:

    Client Project Details
    Harput Holding Cloud Management, SecOps 100+ server migration on AWS
    B3K Cloud Management 1M+ requests per second
    WettArena Cloud Management AWS infrastructure management
    Wext Kubernetes Migration AWS EKS & Kubernetes
    Woo Türkiye & Rain Crypto Exchange Cryptocurrency Exchange Deployment
    TÜBİTAK BİLGEM SecOps Security operations projects
    Yıldız Holding SIEM SIEM integration
    Başakşehir Municipality SIEM SIEM project
    DNSSense Development DNS & Big Data Development
    Monotect Cloud Hybris on AWS
    QAD DevOps T&T, DevOps, Cloud Management
    BigBrolis Transformation Digital Transformation

    🏭 Industry Diversity: Fintech, crypto, manufacturing, government, holdings and e-commerce.

    Project portfolio: References · Client quotes: Testimonials 🚀

  7. Contact Info?

    Of course! You can reach us through the following channels:

    Email: [email protected] WhatsApp: wa.grafclouds.com Telegram: tg.grafclouds.com

    We usually respond within a few hours 😊