Price update didn't propagate to cache. Customers bought $500 items for $50 for 4 hours.

What happened:

  • Admin updated product price in database
  • Cache TTL was 6 hours
  • No cache invalidation on update
  • API served cached (old) price
  • 327 orders at wrong price
  • $47,000 revenue loss

Root cause:

The admin panel updated the database directly. The cache layer had no idea anything changed.

The fix:

  • Write-through cache: updates go through cache layer
  • Event-driven invalidation: database changes trigger cache clear
  • Shorter TTL for price-sensitive data (5 minutes)
  • Manual cache flush button for admins

Lesson: Cache invalidation is hard because it requires you to know everywhere data can change. One missed path = stale data disaster.


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